How to pay for services on wstudio.com.ua and how refunds work. Contractor: Individual Entrepreneur Dmytro Pohrebnyi, tax ID 3709204914. These terms are part of the Public offer.
Payment methods
- Online via plata by mono: Visa / Mastercard, Apple Pay, Google Pay. Payments are processed by JSC Universal Bank; the site never sees or stores card details.
- Bank transfer to the Contractor's account (invoice after the scope is agreed).
Payment options
- Request without payment — full Plan price, paid after the scope is agreed.
- 50% prepayment online — 10% off the total, the rest after delivery.
- Full payment online — 15% off.
The UAH amount is shown on the payment page before you confirm. USD prices on the site are for reference.
Confirmation
After a successful payment you return to the site and see a confirmation; the Contractor is notified and contacts you within 1 business day.
Refunds
- Cancelled before work starts — 100% refund.
- Work already started — refund minus the cost of completed stages, in proportion to the Plan price.
- The Contractor cannot provide the service — 100% refund.
- Accepted work is non-refundable.
To request a refund, write to sales@wstudio.com.ua or Telegram with your name, date and amount. Refunds are made within 7 business days after the amount is agreed, to the card used for payment (via plata by mono) or to your account; crediting time depends on your bank (usually up to 30 days).
Delivery
Services are provided remotely; nothing is shipped. The result is delivered as a published website, access credentials and project files.
Contact
sales@wstudio.com.ua, +380 97 000 00 00.